Shipping time depends on the shipping method you have selected at checkout. Your total shipping charges will be automatically computed at checkout prior to the completion of your order.
We have teamed up with FedEx and NinjaVan for deliveries. A tracking number will be provided once the order has been dispatched. Please note that this option sometimes requires someone to be present to sign for the parcel – regardless of its size.
Whilst the vast majority of orders are delivered within 1-2 working days – sometimes, however, there are circumstances beyond our control. Therefore, as a precaution, we kindly ask you to expect around 3-4 working days for your products to be delivered from the time of dispatch.
Once the order has been picked up by FedEx or NinjaVan, to track your delivery please call:
- NinjaVan's customer service hotline at +65 6602 8271, or write in to here.
- FedEx’s customer service hotline at 1800-743-2626, or write in here.
* Delays in shipping are expected during holidays or peak period
** Specific delivery timing is subject to availability, and there will be no guaranteed delivery time slots. Kindly contact us before ordering, or note in the comments section at checkout should you need your order to be delivered at a specific timing.
*** The general waiting duration for your order to arrive is 4-5 working days from the time we have accepted your payment.